testimonials – Dean's Floor Service

Here's what our clients are saying:

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"Recently my husband and I invested in refinishing our floors. We were very impressed with the outcome of the service. Deans Flooring Service did an excellent job by informing us exactly what was going on and how long it would take. They took the extra time to move the stove to complete the job to its perfection. I was very pleased by how clean the house was after all the sanding. After four days of hard work, my floors look incredible!

We could not thank you enough, for all the hard work and professionalism. Now we have the luxury of enjoying these beautiful floors each and every day!

It is necessary to say, "Quality you can stand on." Thank you again."

Leo & Darlene Piekosz

Dear Dean's Floor Service,

"My husband and I wanted to write and let you know how much we appreciate the wonderful job you and your crew did on our oak floors. The floors are absolutely beautiful! When you hire someone to do such an important job in your home, all you can do is hope and pray for the best.

We got the best!

Your crew was friendly, respectful, courteous and expert at their work. You showed up at the appointed time. You completed the job exactly how and when you said you would. Please feel free to use us as a reference anytime."

Bud & Marti Ehrenhoft

"We are finally getting a chance to tell you how pleased we were with the beautiful job you did on our floors. Having wood floors that were over 65 years old, that had been abused, and seeing the fantastic results just continues to remind us that working with you guarantees great results. Especially where you pieced in new flooring with the old or damaged parts, you cant even tell that our floors are not "brand new".

Additionally - your estimates are fair and realistic, with no last minute add ons, and your employees are on time, work hard, and are pleasant and respectful. This is the second time that we have used your services, and will be repeat customers. I have recommended your company to our friends, and it is one recommendation where i am sure they will be as pleased as we are."

Kathy and Mark Renfree

"We saw the excellent work done on our neighbors house & called to have our floors done. We had our living room, dining room, and stairs and hallway done and they are fabulous. I am so thrilled with the outcome and wish we had done it sooner. Makes our rooms so much more elegant and beautiful. Dean's Floor Service came in and did a fabulous job and were quick and very efficient.

I have since given out several referrals because of what a wonderful job they did. I have pictures of my rooms on my cell phone to show people and whey they ask who did it, I am making copies of Dean's card and passing them out with a lot of confidence that they will do the same fine quality that they did for us!"

Debbie and Dan Daly

"We love our floors. The color and finish are just beautiful. It was quite a job to rip up the old flooring but the whole project went smoothly and we were surprised at how fast the new floor was installed. Your attention to detail is the sign of a true craftsman and I appreciate someone who is as particular as I am. I would recommend your work to anyone interested in having their floors replaced or refinished."

Ray and Nancy Kratzer

"Dean and company installed hardwood floors for our kitchen remodel. He and his team were prompt, courteous, professional and adhered to their timeline even when faced with the difficult task of removing our old tile floor. the jobsite was left clean and tidy every day. It was a pleasure to have them and easy to trust them in our home We are very pleased with the final product and would recommend Dean to anyone."

Betsy & John Kastak

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"In August of 2008 we were in need of refinishing our hardwood floors in the living room and dining room. Upon a friend's recommendation, we called Dean's Floor Service for an estimate. Our call was returned within 24 hours and Dean helped us select the appropriate stain and made suggestions on needed repairs. His estimate for the work was not the lowest price but we wanted to work with a professional business that had experience. Dean's associates were professional and efficient. In 2 days our floors were sanded and refinished with 2 coats of polyurethane, and looked beautiful. It was a job well done and we are totally satisfied with our new floors. We recommend their service to anyone who wants a floor professionally refinished."

John and Lorraine Weszely

Martha Zaorski

August 4, 2024

Excellent service, excellent installation, and excellent finished product. Dean was very easy to work with, returned my call, and promptly came to estimated cost (bedrooms needed to go from carpet to hardwood). I was given a timeline as to the start and finish of the project, and this timeline was followed. I appreciated that Dean took care of ordering the hardwood and delivered it to our home. I would absolutely recommend using Dean’s Floor Service

Christine

June 23, 2024

Kyle did fantastic work. He was here every day for 5 days, on time, and worked tirelessly to install and stain new hardwood on my second floor. He very clearly knows what he’s doing. He is friendly and professional. The reason for the missing stars is Dean. Dean asked for final payment (half of the total job balance) before Kyle had even finished the job on Friday. The first time I asked to wait until it was dry so we can check it out. I texted him a few hours later that some minor trim pieces were forgotten (no big deal), but that the stair grain was extremely rough compared to the other flooring. He said he’d come by Monday morning to review. Dean comes Monday morning and I can sense he was frustrated he had to be there. He said that they can hand scuff and recoat to see if that’ll help and they’ll fix the trim. As soon as Dean finished on the stairs he wanted final payment. I said I’d prefer if we waited again until the finish coat he applied was dry so we can touch it and see if it’s better. Dean raised his voice and said that he “wasn’t happy” and he needed money in the bank, the job “per the contract was completed” (even though it wasn’t even dry yet), and it wasn’t fair to him that we basically weren’t trusting him. My husband told him we could pay him half the balance due, but we really just wanted to wait a few hours until that final coat was dry. Apparently that was unacceptable to Dean and I eventually had to ask him to leave. Funny thing is, if Dean had waited just a few hours, I would have texted him the stairs are much better now and this review would have been 5 stars. He got his full payment less than 16 hours later. Going forward, I hope Dean realizes the customers problems and concerns should be shared with him, not the other way around. Dean did apologize and acknowledged his behavior was unprofessional, but that doesn’t really change my experience with this whole ordeal. Overall, very happy with the workmanship, but disappointed with the personal side of the transaction.

Pamela Smith

June 14, 2024

They look great again. The owner, Dean is kind, professional, fair pricing, and has a great work ethic. His employee Kyle is a perfectionist, hard working, and does a great job.

cathy graf

May 28, 2024

We had a floor stain that needed to be fixed quickly. Dean’s was super responsive, affordable, and fixed the stain the same day. Great service and great to work with. Highly recommend them!

Denise

April 29, 2024

Dean and Kyle made our 35 year old floors look like new. The process did not require any sanding, only buffing and the wood product. Beautiful finish. They moved all the heavy furniture and came back to set in place. Very happy with process and results.

Thais Hudson

I read many positive reviews before we hired Dean’s Floor Service. Dean and Kyle lived up to their reputation. We had hardwood refinished and matched other hardwood. The work was done with experience and attention to detail, beautiful.

Michael C. Baker

December 10, 2023

We had Dean and Kyle refinish some older hardwood flooring in our home and later install some new hardwood flooring in our main living area. The work turned out beautifully. They're great t work with and we highly recommend!

Rich C

April 17, 2023

Dean did an incredible job installing new flooring and refinishing existing flooring on my first level. He started when he said he would and finished within 2 weeks. Floors look great

C .Hunger

March 17, 2022

Excellent! Did exactly waht they said they would and the results on our hardwood floor were perfect. No mess, no hassle, would definitely use again, and recommend.

Shelli Seebruch

February 13, 2022

Nancy Z

June 13, 2021

Kim De Jager

November 30, 2020

Dean and his team did an excellent job both installing new floors and refinishing an existing floor. They were very professional through the entire process! I highly recommend them!

Marcia Stanek

July 4, 2020

The best for hardwood floors!

Sherri Roozee Sera

June 27, 2020

Dean and Kyle did an amazing job putting hard wood floors in two of our bedrooms. The floors are beautiful! They also were professional, respectful and friendly. I will definitely be using them for any future work!

Carol Funk

May 17, 2020

My refinished floor looks beautiful! I had no idea it could look this stunning! Dean and Kyle were professional, knowledgable, very clean and helpful with advice. The work was completed on time. I would definitely hire them again!

Cynthia Morrison

March 1, 2020

I absolutely love my newly refinished hardwood floors! Dean’s Floor Service refinished my living room, dining room, den, hall and stairs. They also installed custom trim. Dean and Kyle listened to what I wanted and their price was competitive. They were always on time, professional and courteous. They even helped me move some furniture at no additional charge. Thanks for an outstanding job! I would highly recommend them.

Ron Wintercorn

February 18, 2020

Dean & Kyle are very neat, punctual and really care about doing a quality job. My kitchen was remodeled back in 2012 with new hardwood installed at that time. I was never really thrilled with the finish that was put on the floor and it really didn't hold up well to foot traffic, chairs and a large dog with heavy paws. Dean's sanded down the floors, re-stained, sealed, put on a coat of polyurethane and returned and applied a coat of Dura Clear. My floors now look fantastic and I'm confident that the sealer, poly and Dura Clear they applied will keep my floor looking good for many years! I highly recommend Dean's Flooring.

Mary Dunneback

February 1, 2020

Dean’s Flooring is always reliable, offers high quality workmanship, and works with clients to assure beautiful decoration and functionality in your home. You get a great return on your home improvement dollar. Dean and Kyle are very professional in all their work.

Rich Capone

August 20, 2019

Excellent service to my hard wood floors at a very fair price. I've used Dean for I've 25 years.

Jessica Ryan

April 26, 2019

Dean refinished our oak floors and we are thrilled with the outcome! They look beautiful and there was no dust left to clean up. Thank you!

Lisa Quick

April 13, 2017

We've used them twice now and couldn't be happier with the results . Deans a perfectionist! most floor guys leave your home with a thick coat of dust that takes forever to lean. Not these guys. Their machines suck it all up as the do the floors. It's amazing. No mess!